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Important Announcement

We regret to inform you that MySpa UK Ltd has made the difficult decision to cease trading and enter liquidation due to ongoing market challenges.

We are working with Dean Nelson from PKF Smith Cooper, who will oversee the liquidation process and handle all outstanding matters.

You can contact them at:

Dean Nelson

PKF Smith Cooper

Prospect Place, Millennium Way, Pride Park, Derby, DE24 8HG

Tel: 01332 332021

Tuesday 17th December 2024 is our final day of trading. There will be further details for customers requiring warranty assistance in due course.

Customers with direct debits and or standing orders in place should cancel these directly with their banks immediately.

We sincerely appreciate your support over the years and sincerely apologise for any inconvenience this may cause.

Thank you for your understanding.


Yours sincerely,

MySpa UK Ltd

Our History

About MySpa

MySpa Managing Director

Established in 2009 by father and son Peter and Andrew Wroot, MySpa is an award-winning, family-run hot tub business focusing on the installation, service, repair and maintenance of hot tubs and swim spas.

Our flagship showroom and headquarters are based just outside of Leicester and have expanded our base to include a showroom in Derbyshire.

Our 20+ years in the industry mean we’re the UK’s top destination for hot tubs and swim spas, with over 20 models on display, and we pride ourselves on our amazing customer service.

The UK's Number One Destination

Why do people choose MySpa?

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Expert Advice

Our team have been in the hot tub industry for over 20 years, so you know that you’re getting professional, reliable advice.

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Wet Test

Our wet tests allow you to try before you buy, ensuring that you buy the right hot tub or swim spa for you.

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5-star Trustpilot Reviews

We pride ourselves on our customer service, and this has earnt us some amazing reviews from our customers.

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Maintenance plans

We offer a variety of maintenance plans for your hot tub or swim spa, to ensure that you get the most out of your purchase.

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Family-run business

We’re a family-run business at our core, so you can rest assured that you’re in good hands.

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Professionally-accredited

We are proud to be BISHTA accredited, WhatSpa? Professional Retailers, and have APSP Certified technicians on our team.

The UK's number one choice

Our friendly team

Management

Location PinAll

Andy

Co-Founder and Managing Director
Andy oversees all aspects of the business, but is most at home on the shop floor sharing his 21 years experience in the hot tub world and helping people choose their dream spa. Andy's favourite THING is a hot tub although swim spas are quickly catching up!
Laura Wroot
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Laura

Managing Director
Laura is our Operations Director, on hand to make sure your order is fulfilled effectively and efficiently. She will also happily guide you through the world of hot tubs. Laura’s favourite hot tub is the Sundance 980 Series Kingston. Everything to do with the built in drinks coolers!!
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Peter

Co-Founder and Retired Director
Now retired, Peter co-founded MySpa with son Andy and is still on hand to help out when needed. His wealth of technical experience is invaluable to our team of in-house hot tub technicians. Peter’s favourite hot tub is the Sundance 880 Series Optima.

Operations

Location PinLeicester

John

Operations Manager
John is the friendly voice on the end of the phone handling all of our scheduling. Whether you have a breakdown that needs responding to, a spa that needs cleaning or a new spa needs installing John is waiting for your call!! John's favourite hot tub is the luxurious Sundance 880 Series Aspen.
Location PinLeicester

Jenni

Operations Administrator - Finance & Club Members
Jenni has been one of our customers since purchasing her very own Sundance hot tub a few years ago and hasn't looked back! Jenni is on hand with a smile on her face in the shop and on the other end of the phone to help with any queries for members
Location PinLeicester

Tom

Operations Administrator - Installations
Tom joined us in 2020 and is on hand to look after our new hot tub customers between sale and installation. He also manages stock on site to ensure all your essentials are available. Tom's favourite hot tub is the comfortable Sundance 880 Series Optima but he also loves a lounger spa!

Sales Team

Sales Simon
Location PinDerby

Simon

Sales Advisor MySpa
Based in our Award Winning Derbyshire showroom is Simon! With more than 14 years of experience in the hot tub industry, Simon is on hand with just the right expertise to help guide you through our range. His favourite spa is the Sundance 880 Optima for its unique performance massage.
wayne
Location PinLeicester

Wayne

Sales Advisor MySpa
Always smiling, Wayne is based at our MySpa Leicester showroom at Dobbies Garden Centre, Rothley, and is happy to help you find the right hot tub for you. Wayne’s favourite hot tub is the 880 Series Optima with its beautiful cabinetry and invigorating hydromassage.

Service Team

Location PinLeicester

Dave

Senior Hot Tub Technican
Dave is an APSP Certified Hot Tub Technician and our most experienced engineer. He loves a challenge and if your hot tub has a problem, Dave is on hand to get you back up and running quickly. His favourite hot tub is the Sundance 880 Series Optima.
Mark the technician
Location PinLeicester

Mark

Senior Hot Tub Technician
Mark joined the team in the summer of 2022 bringing a magical enthusiasm for repairing and servicing just about anything! With several years hot tub and swim spa industry experience Mark is never happier than when getting your spa back up and running.

Need advice? Want to chat?

Whether you know exactly what you’re looking for, or are completely new to spas, we’re here to help. Our friendly team have helped countless customers find their perfect spa, and look forward to hearing from you!

We only sell the best brands

How we choose our stock

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High Quality Products

All of the brands we have partnered with have been manufacturing spas since the 1970’s.

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Excellent Warranty Offers

Even the best products can malfunction sometimes – that’s why we only choose brands that offer impressive warranties on their products.

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Innovative Brands

With technology always improving, we only stock the brands and models that are at the forefront of hot tub innovation.

13 Years Strong

All About MySpa