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Our History

About MySpa

Established in 2009 by father and son Peter and Andrew Wroot, MySpa is an award-winning, family-run hot tub business focusing on the installation, service, repair and maintenance of hot tubs and swim spas.

Our flagship showroom and headquarters are based just outside of Leicester and have expanded our base to include showrooms in Derbyshire, Rutland and Cheshire.

Our 20+ years in the industry mean we’re the UK’s top destination for hot tubs and swim spas, with over 20 models on display, and we pride ourselves on our amazing customer service.

The UK's Number One Destination

Why do people choose MySpa?

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Expert Advice

Our team have been in the hot tub industry for over 20 years, so you know that you’re getting professional, reliable advice.

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Wet Test

Our wet tests allow you to try before you buy, ensuring that you buy the right hot tub or swim spa for you.

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5-star Trustpilot Reviews

We pride ourselves on our customer service, and this has earnt us some amazing reviews from our customers.

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Maintenance plans

We offer a variety of maintenance plans for your hot tub or swim spa, to ensure that you get the most out of your purchase.

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Family-run business

We’re a family-run business at our core, so you can rest assured that you’re in good hands.

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Professionally-accredited

We are proud to be BISHTA accredited, WhatSpa? Professional Retailers, and have APSP Certified technicians on our team.

The UK's number one choice

Our friendly team

Management

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Andy

Co-Founder and Managing Director
Andy oversees all aspects of the business, but is most at home on the shop floor sharing his 21 years experience in the hot tub world and helping people choose their dream spa. Andy's favourite THING is a hot tub although swim spas are quickly catching up!
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Laura

Managing Director
Laura is our Operations Director, on hand to make sure your order is fulfilled effectively and efficiently. She will also happily guide you through the world of hot tubs. Laura’s favourite hot tub is the Sundance 980 Series Kingston. Everything to do with the built in drinks coolers!!
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Peter

Co-Founder and Retired Director
Now retired, Peter co-founded MySpa with son Andy and is still on hand to help out when needed. His wealth of technical experience is invaluable to our team of in-house hot tub technicians. Peter’s favourite hot tub is the Sundance 880 Series Optima.

Operations

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John

Operations Manager
John is the friendly voice on the end of the phone handling all of our scheduling. Whether you have a breakdown that needs responding to, a spa that needs cleaning or a new spa needs installing John is waiting for your call!! John's favourite hot tub is the luxurious Sundance 880 Series Aspen.
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Jenni

Operations Administrator - Finance & Club Members
Jenni has been one of our customers since purchasing her very own Sundance hot tub a few years ago and hasn't looked back! Jenni is on hand with a smile on her face in the shop and on the other end of the phone to help with any queries for members
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Tom

Operations Administrator - Installations
Tom joined us in 2020 and is on hand to look after our new hot tub customers between sale and installation. He also manages stock on site to ensure all your essentials are available. Tom's favourite hot tub is the comfortable Sundance 880 Series Optima but he also loves a lounger spa!
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Lauren

Operations Administrator - Warranties & Breakdowns
Based at our Leicester showsite, Lauren is responsible for helping our customers get back up and running again. Lauren is our FLT driver, a big lover of all things home interior and loves kicking back in the 880 Series Optima.

Marketing

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Sarah

Marketing Co-Ordinator
Sarah looks after marketing and content and is based out of our Leicester showroom but can often be found following the service team over to beautiful installations. Sarah's favourite hot tub is the Sundance Optima - perfect for relaxing!

Sales Team

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Ben

District Sales Manager
Ben joined our team back in September and looks after our sales team at all three showrooms. Ben's favourite hot tub is the luxurious Sundance Kingston... you can't beat the lighting!
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Maddy

Sales Advisor MySpa
Maddy is based at our Leicester hot tub and swim spa showroom and is always happy to help you find the right product for you. Maddy’s favourite spa is the Jacuzzi J335 with its contemporary styling and comfortable lounger.
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Brooke

Sales Advisor MySpa
Always smiling, Brooke is based at our MySpa Leicester showroom and is happy to help you find the right hot tub for you. Brooke's favourite hot tub is the 880 Series Optima with its beautiful cabinetry and invigorating hydromassage.
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Kurtess

Sales Advisor MySpa
Always full of energy, Kurtess is ready to guide you through our range of hot tubs and swim spas at our new showroom in Rutland. Kurtess' favourite hot tub is the 880 Series Maxxus and as a keen swimmer, is also a big lover of swim spas.
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Jess

Sales Advisor MySpa
As well as a love of dogs and horses, Jess has discovered a passion for hot tubs and swim spas she never knew she had! On hand at our shop in Macclesfield Jess’s favourite spa is the Wellness Collection Karo!
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Daisy

Sales Advisor MySpa
Daisy is based at our newest showroom MySpa Derbyshire. Daisy is also a big horse lover and is a fan of the luxurious Sundance Kingston - yet another vote for the drinks cooler!
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Hannah

Sales Advisor MySpa
Hannah joined us in March 2022 and is based at our Rutland showroom. Friendly, driven and fuelled by coffee, Hannah has hot tubs in the blood and has grown up with them. Her favourite spa is the Sundance Optima for its incredible cabinet and technology.

Service Team

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Dave

Senior Hot Tub Technican
Dave is an APSP Certified Hot Tub Technician and our most experienced engineer. He loves a challenge and if your hot tub has a problem, Dave is on hand to get you back up and running quickly. His favourite hot tub is the Sundance 880 Series Optima.
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Chris

Installation Team Leader
A big football fanatic, Chris is one of our most experienced hot tub technicians and leads our installation team. Chris’s favourite hot tub is the Sundance 980 Series Kingston.
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Cathy

Hot Tub Valeter
Cathy also joined the MySpa team in 2020 and brings her infectious smile, energy and personality each day to our MySpa Club clients. This and her eye for detailed valeting makes her a firm favourite with customers. Cathy loves the ATV 17ft Kona best!
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Ryan

Hot Tub Installer/Valeter
Another big football fan, Ryan joined MySpa in 2021 and is part of the valeting team. Friendly with a great sense of humour, he's been looking after our growing list of MySpa Club members.
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Ash

Hot Tub Installer/Valeter
Ash brought his technical experience to the team when he joined in 2021. A big formula one fan, Ash brings his unique sense of humour to the install team every day.
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Bob

Hot Tub Installer/Valeter
Our newest recruit to the technical team! Bob joined us at the start of 2022 and has been off to a flying start. Friendly, helpful and dedicated, he's been a great addition to the MySpa team.
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Leon

Hot Tub Installer
The man with the muscle, Leon joined us in 2021 to help with a surge in installations and has never left! You'll find him out with the installation team, navigating tricky installations and helping get our customers set up with new hot tubs.

Need advice? Want to chat?

Whether you know exactly what you’re looking for, or are completely new to spas, we’re here to help. Our friendly team have helped countless customers find their perfect spa, and look forward to hearing from you!

We only sell the best brands

How we choose our stock

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High Quality Products

All of the brands we have partnered with have been manufacturing spas since the 1970’s.

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Excellent Warranty Offers

Even the best products can malfunction sometimes – that’s why we only choose brands that offer impressive warranties on their products.

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Innovative Brands

With technology always improving, we only stock the brands and models that are at the forefront of hot tub innovation.

13 Years Strong

All About MySpa