MySpa TrustPilot rating
SERVICE AND MAINTENANCE PLANS AVAILABLE
Phone Icon

Call

7 days a week, 10.30AM-5PM

Our History

About MySpa

MySpa Managing Director

Established in 2009 by father and son Peter and Andrew Wroot, MySpa is an award-winning, family-run hot tub business focusing on the installation, service, repair and maintenance of hot tubs and swim spas.

Our flagship showroom and headquarters are based just outside of Leicester and have expanded our base to include showrooms in Derbyshire and Cheshire.

Our 20+ years in the industry mean we’re the UK’s top destination for hot tubs and swim spas, with over 20 models on display, and we pride ourselves on our amazing customer service.

The UK's Number One Destination

Why do people choose MySpa?

Tick
Expert Advice

Our team have been in the hot tub industry for over 20 years, so you know that you’re getting professional, reliable advice.

Tick
Wet Test

Our wet tests allow you to try before you buy, ensuring that you buy the right hot tub or swim spa for you.

Tick
5-star Trustpilot Reviews

We pride ourselves on our customer service, and this has earnt us some amazing reviews from our customers.

Tick
Maintenance plans

We offer a variety of maintenance plans for your hot tub or swim spa, to ensure that you get the most out of your purchase.

Tick
Family-run business

We’re a family-run business at our core, so you can rest assured that you’re in good hands.

Tick
Professionally-accredited

We are proud to be BISHTA accredited, WhatSpa? Professional Retailers, and have APSP Certified technicians on our team.

The UK's number one choice

Our friendly team

Management

Location PinAll

Andy

Co-Founder and Managing Director
Andy oversees all aspects of the business, but is most at home on the shop floor sharing his 21 years experience in the hot tub world and helping people choose their dream spa. Andy's favourite THING is a hot tub although swim spas are quickly catching up!
Location PinAll

Laura

Managing Director
Laura is our Operations Director, on hand to make sure your order is fulfilled effectively and efficiently. She will also happily guide you through the world of hot tubs. Laura’s favourite hot tub is the Sundance 980 Series Kingston. Everything to do with the built in drinks coolers!!
Location PinAll

Peter

Co-Founder and Retired Director
Now retired, Peter co-founded MySpa with son Andy and is still on hand to help out when needed. His wealth of technical experience is invaluable to our team of in-house hot tub technicians. Peter’s favourite hot tub is the Sundance 880 Series Optima.

Operations

Location PinLeicester

John

Operations Manager
John is the friendly voice on the end of the phone handling all of our scheduling. Whether you have a breakdown that needs responding to, a spa that needs cleaning or a new spa needs installing John is waiting for your call!! John's favourite hot tub is the luxurious Sundance 880 Series Aspen.
Location PinLeicester

Jenni

Operations Administrator - Finance & Club Members
Jenni has been one of our customers since purchasing her very own Sundance hot tub a few years ago and hasn't looked back! Jenni is on hand with a smile on her face in the shop and on the other end of the phone to help with any queries for members
Location PinLeicester

Tom

Operations Administrator - Installations
Tom joined us in 2020 and is on hand to look after our new hot tub customers between sale and installation. He also manages stock on site to ensure all your essentials are available. Tom's favourite hot tub is the comfortable Sundance 880 Series Optima but he also loves a lounger spa!

Sales Team

Location PinDerby

Simon

Sales Advisor MySpa
Based in our Award Winning Derbyshire showroom is Simon! With more than 14 years of experience in the hot tub industry, Simon is on hand with just the right expertise to help guide you through our range. His favourite spa is the Sundance 880 Optima for its unique performance massage.
Location PinLeicester

Patryk

Sales Advisor MySpa
Constantly full of energy, Patryck is ready to guide you through our range of hot tubs and swim spas at our new showroom in Leicester. Patryck's favourite hot tub is the 880 Series Maxxus and as a keen swimmer, is also a big lover of swim spas.
Location PinCheshire

Mike

Sales Advisor MySpa
Always smiling, Mike is based at our MySpa Cheshire showroom and is happy to help you find the right hot tub for you. Mike’s favourite hot tub is the 880 Series Optima with its beautiful cabinetry and invigorating hydromassage.

Service Team

Location PinLeicester

Dave

Senior Hot Tub Technican
Dave is an APSP Certified Hot Tub Technician and our most experienced engineer. He loves a challenge and if your hot tub has a problem, Dave is on hand to get you back up and running quickly. His favourite hot tub is the Sundance 880 Series Optima.
Location PinLeicester

Cathy

Hot Tub Valeter
Cathy joined the MySpa team in 2020 and brings her infectious smile, energy and personality each day to our MySpa Club clients. This and her eye for detailed valeting makes her a firm favourite with customers.
Location PinLeicester

Mark

Senior Hot Tub Technician
Mark joined the team in the summer of 2022 bringing a magical enthusiasm for repairing and servicing just about anything! With several years hot tub and swim spa industry experience Mark is never happier than when getting your spa back up and running.
Location PinLeicester

Mike

Hot Tub Installer/Valeter
Mike will bring his smile and can do attitude to every installation or service. A lover of cars and spas, Mike has several years experience in the hot tub industry and is always happy to help look after you.

Need advice? Want to chat?

Whether you know exactly what you’re looking for, or are completely new to spas, we’re here to help. Our friendly team have helped countless customers find their perfect spa, and look forward to hearing from you!

We only sell the best brands

How we choose our stock

Tick
High Quality Products

All of the brands we have partnered with have been manufacturing spas since the 1970’s.

Tick
Excellent Warranty Offers

Even the best products can malfunction sometimes – that’s why we only choose brands that offer impressive warranties on their products.

Tick
Innovative Brands

With technology always improving, we only stock the brands and models that are at the forefront of hot tub innovation.

13 Years Strong

All About MySpa